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30 Inch Antique Style Old Timer Classic White Ellenton Bathroom...
From $710.00
Quick ViewI purchased a bathroom vanity and received the email below on April 20, 2024. Message below says normal handling time is 3 to 7 business days. Expected delivery was April 30, 2024. However, it did not arrive. Repeated phone calls and emails to the company were made and no one was able to tell me the status of my order.
May 22, thirty-two days later, I received an email that my order has shipped. I called to ask when to expect and a representative told me that I will receive on Friday the 24th and if not, they would call and tell me the actual delivery date.
Purchases are delivered to the curb, so it is important to be home when it arrives. On the 24th, we received no call or delivery. Without notice the delivery arrived on May 27 (a holiday).
I will never again purchase anything from Benton Collections or Chans Furniture. Customer service was no help.
ORDER #17-10012406
Hi Deborah,
We're currently processing your order. We will notify you when it has been shipped. Our normal handling time is 3 to 7 business days and all orders will be fulfilled from our warehouse in Florida.
Cargo transit time with LTL logistics carriers.
East Coast: 2-4 Business Days
West Coast: 5-7 Business Days
All our deliveries are made Curbside and the carriers will contact you to schedule an appointment prior to the delivery.
Please ensure the address and phone number on your recent order is the most updated information.
Beautiful and well built. Definitely worth the money. They called to set up delivery, and things went smoothly. I asked a follow up question, which they never responded to, but that's the only downside.